What types of payment methods do you accept?
Although LuvTRAILS is a payment system for non-profit organizations, we are a for profit company and charge a small fixed fee on every transaction through the App. We do not charge registration fee to users or any setup, licensing, annual or hidden fees to non-profits. Partner organizations are not required to sign long term contracts and can end the relationship at any time.
How long do payments take to process?
Yes, Strava allows most other devices to sync with its database which is used by our team to calculate a rider’s miles. Go to Strava to see what and how to link your device. For more information how to link your Strava account to our Trail Care platform read more here.
What is your refund policy?
Yes, the entire amount is tax deductible as it is a donation to a qualified section 501(c)(3) organization verified and approved by the IRS to solicit donations from the public. For more information, contact the non-profit organization listed in the App directly.
How does your app make money?
We accept all major credit cards as a payment method. We process transactions through Stripe. We do not process checks or cash donations.